Privacy Policy | CertiStage

1. Introduction

CertiStage ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our certificate generation platform.

2. Information We Collect

Personal Information

Name, email address, phone number
Organization/company name
Billing information and payment details
Account credentials

Certificate Recipient Data

Recipient names, email addresses, mobile numbers
Certificate-related information (registration numbers, achievements, etc.)

Usage Data

IP address, browser type, device information
Pages visited, features used, time spent
Certificate download statistics

3. How We Use Your Information

To provide and maintain our Service
To process payments and manage subscriptions
To generate and deliver certificates
To communicate with you about your account
To send service updates and promotional materials (with consent)
To improve our Service and user experience
To comply with legal obligations

4. Data Sharing & Disclosure

We may share your information with:

Payment Processors: Razorpay for processing payments securely
Service Providers: Cloud hosting, email services, analytics
Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

Account data is retained while your account is active
Certificate data is retained for the duration of your subscription
Payment records are retained for 7 years for tax/legal compliance
You may request data deletion by contacting us

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Opt-out of marketing communications
Withdraw consent where applicable

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and for authentication. You can control cookies through your browser settings.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:
Email: support@certistage.com